Skip to content

Shipping & Returns

$9.95 Flat Rate Shipping on all orders!

This shipping option is applicable for all orders in Canada shipped via standard delivery, with tracking information and email notifications. Shipping is not waived for free promotional items.


On average, your order will be shipped the next business day with an estimated delivery of 1-5 business days.

  • 1-2 Day to Montreal & Vancouver.
  • 2-3 Day to Toronto. & Calgary.
  • 4-5 Day to Yukon, North West & Newfoundland.

*Estimation time of delivery, some delivery can take longer.

⚠️REMOTE LOCATIONS⚠️ may be subject to additional shipping fees after ordering. If you are deemed a remote location, we will contact you via email to advise any additional Canada Post Shipping Charge on top of the $9.95.


Need to make a return? Free Return Shipping on all orders!

That's right! If you are unhappy with your purchase for any reason, we will provide a free prepaid shipping label to print off yourself or we can mail to you in order to return your purchase for a full refund. Part of our Risk Free Shopping, 100% Satisfaction Guarantee.

Product Warranty
Ink/Toner/Drum Units:

  • Moustache® Brand = 2 Year Warranty
  • Economical = 30 Days Warranty
  • Brand Name (OEM) = 30 Days Warranty

Office Supplies:

  • 30 Days


  • PrimeCables® Brand = Limited LIFETIME Warranty
  • Other Brands = 30 Days

Computer Systems & Technology:

  • All products in this category offer a 30 Day Warranty.

Terms & Conditions:
ALL Returns MUST be approved by us BEFORE shipment back to our warehouse. Although rare, we reserve the right to charge a small restocking fee upon our discretion. Products must be in sellable condition and honest condition must be advised to us before requesting a Return.

To request a return please contact us.